Privacy Policy

1. Introduction

Maple Plus Living Inc. ("MAPLE+", "we", "us", or "our") is a Canadian technology solutions company serving organizations across Canada. We operate the website at mapleplusliving.com (the "Website").

We are committed to protecting the personal information of individuals who interact with us through our Website, forms, and direct communications. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you.

By using our Website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Job title
• Organization or company name
• Email address
• Phone number
• City and province
• Industry or sector
• Areas of interest or product preferences
• Demo preferences or scheduling information
• Information voluntarily entered into inquiry or message fields

We also collect certain technical information automatically when you visit our Website, as described in the Cookies and Website Analytics section below.

3. How We Use Information

We use personal information for the following purposes:

• To respond to inquiries, questions, or requests submitted through our Website
• To provide requested product guides, resources, or information
• To arrange product demonstrations or consultations
• To follow up regarding our products, services, or business opportunities where appropriate
• To improve the content, functionality, and performance of our Website
• To maintain appropriate business records
• To meet applicable legal and regulatory obligations

We do not sell personal information to third parties.

4. How Information Is Collected

Personal information is collected through the following means:

• Contact and general inquiry forms — when you submit a question or message through our Website
• Request a Demo forms — when you request a product demonstration or consultation
• Product Guide access forms — when you request access to a product guide or technical document
• Event or resource inquiries — when you express interest in events, webinars, or other resources
• Direct communications — when you contact us by email, phone, or other means
• Automatic technical collection — through cookies and similar technologies as described below

5. Cookies and Website Analytics

Our Website may use cookies and similar technologies to support basic website functionality and to collect general information about how visitors interact with our site. This may include information such as pages visited, time spent on the site, browser type, and general geographic region.

This information may be used to understand how visitors interact with our Website, maintain and improve website functionality, and evaluate website performance. The information collected may vary depending on the technologies and service providers used by the Website.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect the functionality of certain features of our Website.

6. When Information May Be Shared

We do not share personal information with third parties except in the following circumstances:

• Service providers — as described in Section 7 below
• Legal requirements — where we are required by law, court order, or regulatory authority to disclose information
• Business transactions — in connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of that transaction, subject to appropriate confidentiality obligations
• With your consent — in any other circumstances where you have provided your consent

We do not share personal information with advertisers or sell it to any third party for marketing purposes.

7. Service Providers

We may use third-party service providers to support functions such as website hosting, email delivery, customer relationship management and analytics. Personal information may be made available to these providers where reasonably necessary for them to provide services to us.

We take reasonable steps to ensure that service providers handle personal information in a manner consistent with this Privacy Policy.

8. Data Storage and International Processing

Personal information submitted through our Website may be stored and processed in Canada or in other jurisdictions where our service providers operate. As a result, personal information may be subject to the laws of those jurisdictions, including laws that may permit government or regulatory authorities to access information under certain circumstances.

We take reasonable steps to ensure that personal information receives an appropriate level of protection regardless of where it is processed.

9. Data Retention

We retain personal information for as long as is reasonably necessary to fulfill the purposes for which it was collected, to maintain appropriate business records, or to meet applicable legal and regulatory requirements. When personal information is no longer required, we take reasonable steps to securely dispose of or anonymize it.

10. Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures are appropriate to the sensitivity of the information and the nature of our business operations.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of personal information.

11. Marketing Communications and Choices

Submitting a form on our Website — including a Product Guide access form, a Request a Demo form, or a general inquiry form — does not automatically subscribe you to marketing emails or newsletters. We may contact you to respond to your request and provide information reasonably related to your inquiry. Where consent is required for marketing or other commercial electronic communications, we will obtain or rely on consent as permitted by applicable law.

If you receive communications from us and wish to opt out of future marketing messages, you may do so by following the unsubscribe instructions included in the communication or by contacting us directly at [email protected].

12. Accessing or Correcting Personal Information

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate or incomplete. To make such a request, please contact us at [email protected]. We will respond to reasonable requests within a reasonable timeframe and in accordance with applicable law.

In some circumstances, we may be unable to provide access to certain information — for example, where doing so would reveal personal information about another individual, or where the information is subject to legal privilege or other legal restrictions.

13. Third-Party Websites

Our Website may contain links to third-party websites. These websites are operated independently and are not governed by this Privacy Policy. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

14. Children's Privacy

Our Website is intended for business and professional audiences and is not directed at children. We do not knowingly collect personal information from children through the Website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Website following any changes constitutes your acceptance of the updated policy.

16. Contact Us

If you have questions or concerns about our privacy practices or this Privacy Policy, please contact us at: